NCOM 1000 Challenge Assignment 1

NCOM 1000 Challenge Assignment 1

Scenario 1

You notice your coworker consistently fails to wash their hands and follow basic hand hygiene protocols between patient care.

• Problem(s) (1 mark)
• Individual(s) involved (1 mark)
• Communication strategies (4 marks)
• Nurses’ response verbatim (4 marks)
• Non-verbal behavior (2 marks)

NCOM 1000 Challenge Assignment 1 Scenario 2

Your charge nurse pulls you aside and states, we have been getting complaints from other staff and patients that you are not following hand hygiene protocols.

• Problem(s) (1 mark)
• Individual(s) involved (1 mark)
• Communication strategies (4 marks)
• Nurses’ response verbatim (4 marks)
• Non-verbal behavior (2 marks)

Scenario 3

It is a busy shift in the unit and you notice one of the staff on the floor sitting down at the nurses’ station on their phone while their patient’s call is ringing. You point this out to them and they state “It’s okay, the Health Care Aid can get it.”

• Problem(s) (1 mark)
• Individual(s) involved (1 mark)
• Communication strategies (4 marks)
• Nurses’ response verbatim (4 marks)
• Non-verbal behavior (2 marks)

NCOM 1000 Challenge Assignment 1 Scenario 4

You notice that the doctor has ordered ampicillin for Mrs. Ram. When you go to administer it, Mrs. Ram states that she thinks she has a penicillin allergy. You call the doctor who angrily shouts “If she has an allergy it should be listed on the chart! Why wasn’t this noted?”

• Problem(s) (1 mark)
• Individual(s) involved (1 mark)
• Communication strategies (4 marks)
• Nurses’ response verbatim (4 marks)
• Non-verbal behavior (2 marks)

NCOM 1000 Challenge Assignment 1 Scenario 5

You walk into your client’s room and find them crying softly. They look up at you and say “My family just left me here. They never come to visit.”

• Problem(s) (1 mark)
• Individual(s) involved (1 mark)
• Communication strategies (4 marks)
• Nurses’ response verbatim (4 marks)
• Non-verbal behavior (2 marks)

NCOM 1000 Challenge Assignment 1 Scenario 6

When you took care of Mr. Ash yesterday, he was complaining about having some blood in his stool. You reported this to your charge nurse to follow up with. Today in the report, nothing is mentioned about this.

• Problem(s) (1 mark)
• Individual(s) involved (1 mark)
• Communication strategies (4 marks)
• Nurses’ response verbatim (4 marks)
• Non-verbal behavior (2 marks)

NCOM 1000 Challenge Assignment 1 Scenario 7

It has been a quiet night shift. Some of your coworkers are joking around and taking pictures with the clean bedpans and urinals. One nurse says “These are hilarious, I’m going to post them on social media!”

• Problem(s) (1 mark)
• Individual(s) involved (1 mark)
• Communication strategies (4 marks)
• Nurses’ response verbatim (4 marks)
• Non-verbal behavior (2 marks)