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NURS FPX 4040 CU HIPAA & Appropriate Social Media Use in Health Care Discussion

NURS FPX 4040 CU HIPAA & Appropriate Social Media Use in Health Care Discussion

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As you begin to consider the assessment, it would be an excellent choice to complete the Breach of Protected Health Information (PHI) activity. The will support your success with the assessment by creating the opportunity for you to test your knowledge of potential privacy, security, and confidentiality violations of protected health information. The activity is not graded and counts towards course engagement.

Health professionals today are increasingly accountable for the use of protected health information (PHI). Various government and regulatory agencies promote and support privacy and security through a variety of activities. Examples include:

  • Meaningful use of electronic health records (EHR).
  • Provision of EHR incentive programs through Medicare and Medicaid.
  • Enforcement of the Health Insurance Portability and Accountability Act (HIPAA) rules.
  • Release of educational resources and tools to help providers and hospitals address privacy, security, and confidentiality risks in their practices.

Technological advances, such as the use of social media platforms and applications for patient progress tracking and communication, have provided more access to health information and improved communication between care providers and patients.

At the same time, advances such as these have resulted in more risk for protecting PHI. Nurses typically receive annual training on protecting patient information in their everyday practice. This training usually emphasizes privacy, security, and confidentiality best practices such as:

  • Keeping passwords secure.
  • Logging out of public computers.
  • Sharing patient information only with those directly providing care or who have been granted permission to receive this information.

Today, one of the major risks associated with privacy and confidentiality of patient identity and data relates to social media. Many nurses and other health care providers place themselves at risk when they use social media or other electronic communication systems inappropriately. For example, a Texas nurse was recently terminated for posting patient vaccination information on Facebook. In another case, a New York nurse was terminated for posting an insensitive emergency department photo on her Instagram account. NURS FPX 4040 CU HIPAA & Appropriate Social Media Use in Health Care Discussion

Health care providers today must develop their skills in mitigating risks to their patients and themselves related to patient information. At the same time, they need to be able distinguish between effective and ineffective uses of social media in health care.

This assessment will require you to develop a staff update for the interprofessional team to encourage team members to protect the privacy, confidentiality, and security of patient information.

DEMONSTRATION OF PROFICIENCY

By successfully completing this assessment, you will demonstrate your proficiency in the course competencies through the following assessment scoring guide criteria:

  • Competency 1: Describe nurses’ and the interdisciplinary team’s role in informatics with a focus on electronic health information and patient care technology to support decision making.
    • Describe the security, privacy, and confidentially laws related to protecting sensitive electronic health information that govern the interdisciplinary team.
    • Explain the importance of interdisciplinary collaboration to safeguard sensitive electronic health information.
  • Competency 2: Implement evidence-based strategies to effectively manage protected health information.
    • Identify evidence-based approaches to mitigate risks to patients and health care staff related to sensitive electronic health information.
    • Develop a professional, effective staff update that educates interprofessional team members about protecting the security, privacy, and confidentiality of patient data, particularly as it pertains to social media usage.
  • Competency 5: Apply professional, scholarly communication to facilitate use of health information and patient care technologies.
    • Follow APA style and formatting guidelines for citations and references.
    • Create a clear, concise, well-organized, and professional staff update that is generally free from errors in grammar, punctuation, and spelling.

PREPARATION

To successfully prepare to complete this assessment, complete the following:

  • Review the infographics on protecting PHI provided in the resources for this assessment, or find other infographics to review. These infographics serve as examples of how to succinctly summarize evidence-based information. NURS FPX 4040 CU HIPAA & Appropriate Social Media Use in Health Care Discussion
    • Analyze these infographics, and distill them into five or six principles of what makes them effective. As you design your interprofessional staff update, apply these principles. Note: In a staff update, you will not have all the images and graphics that an infographic might contain. Instead, focus your analysis on what makes the messaging effective.
  • Select from any of the following options, or a combination of options, the focus of your interprofessional staff update:
    • Social media best practices.
    • What not to do: Social media.
    • Social media risks to patient information.
    • Steps to take if a breach occurs.
  • Conduct independent research on the topic you have selected in addition to reviewing the suggested resources for this assessment. This information will serve as the source(s) of the information contained in your interprofessional staff update. Consult the BSN Program Library Research Guide for help in identifying scholarly and/or authoritative sources.

INSTRUCTIONS

In this assessment, assume you are a nurse in an acute care, community, school, nursing home, or other health care setting. Before your shift begins, you scroll through Facebook and notice that a coworker has posted a photo of herself and a patient on Facebook. The post states, “I am so happy Jane is feeling better. She is just the best patient I’ve ever had, and I am excited that she is on the road to recovery.”

You have recently completed your annual continuing education requirements at work and realize this is a breach of your organization’s social media policy. Your organization requires employees to immediately report such breaches to the privacy officer to ensure the post is removed immediately and that the nurse responsible receives appropriate corrective action.

You follow appropriate organizational protocols and report the breach to the privacy officer. The privacy officer takes swift action to remove the post. Due to the severity of the breach, the organization terminates the nurse.

Based on this incident’s severity, your organization has established a task force with two main goals:

  • Educate staff on HIPAA and appropriate social media use in health care.
  • Prevent confidentiality, security, and privacy breaches.

The task force has been charged with creating a series of interprofessional staff updates on the following topics:

  • Social media best practices.
  • What not to do: Social media.
  • Social media risks to patient information.
  • Steps to take if a breach occurs.

You are asked to select one of the topics, or a combination of several topics, and create the content for a staff update containing a maximum of two content pages. When distributed to interprofessional team members, the update will consist of one double-sided page.

The task force has asked team members assigned to the topics to include the following content in their updates in addition to content on their selected topic(s):

  • What is protected health information (PHI)?
    • Be sure to include essential HIPAA information.
  • What are privacy, security, and confidentiality?
    • Define and provide examples of privacy, security, and confidentiality concerns related to the use of the technology in health care.
    • Explain the importance of interdisciplinary collaboration to safeguard sensitive electronic health information.
  • What evidence relating to social media usage and PHI do interprofessional team members need to be aware of? For example:
    • How many nurses have been terminated for inappropriate social media usage in the United States?
    • What types of sanctions have health care organizations imposed on interdisciplinary team members who have violated social media policies?
    • What have been the financial penalties assessed against health care organizations for inappropriate social media usage?
    • What evidence-based strategies have health care organizations employed to prevent or reduce confidentiality, privacy, and security breaches, particularly related to social media usage?
Notes
  • Your staff update is limited to two double-spaced content pages. Be selective about the content you choose to include in your update so that you are able to meet the page length requirement. Include need-to-know information. Leave out nice-to-know information.
  • Many times people do not read staff updates, do not read them carefully, or do not read them to the end. Ensure your staff update piques staff members’ interest, highlights key points, and is easy to read. Avoid overcrowding the update with too much content.
  • Also supply a separate reference page that includes 2–3 peer-reviewed and 1–2 non-peer-reviewed resources (for a total of 3–5 resources) to support the staff update content.
Additional Requirements
  • Written communication: Ensure the staff update is free from errors that detract from the overall message.
  • Submission length: Maximum of two double-spaced content pages.
  • Font and font size: Use Times New Roman, 12-point.
  • Citations and references: Provide a separate reference page that includes 2–3 current, peer-reviewed and 1–2 current, non-peer-reviewed in-text citations and references (total of 3–5 resources) that support the staff update’s content. Current mean no older than 5 years.
  • APA format: Be sure your citations and references adhere to APA format. Consult the APA Style and Format page for an APA refresher. NURS FPX 4040 CU HIPAA & Appropriate Social Media Use in Health Care Discussion

HIPAA and Social Media Use Example

Individual identifiers and sensitive health data, histories, lab results, and medical bills make up Protected Health Information (PHI). In 1996, the Health Insurance Portability and Accountability Act was passed to safeguard people who have health insurance and to set rules for how medical data is used, stored, and shared. (Busl et al., 2021). Electronic health records are used to manage and store health care information in today’s health information systems, which use technical means to maintain personal health records. However, recently these tools have been subjected to strict security and privacy concerns. Nurses provide electronic health information to the interdisciplinary team. Because of the ever-increasing speed of technology, a nurse’s IT knowledge is required.

Many nurses have lately been fired due to breaches in patient confidentiality, security, and privacy. Therefore, it is necessary to explore different measures to avoid future incidents of confidentiality breaches. In this circumstance, interdisciplinary collaboration is critical to enhance PHI confidentiality, privacy, and security because it allows members to collaborate to preserve patients’ information while also closing communication gaps and allowing dissemination of information (Kovac, 2021 NURS FPX 4040 CU HIPAA & Appropriate Social Media Use in Health Care Discussion). There are several strategies to mitigate the hazards connected with electronic health records. The first is to establish a robust internal control system and teach employees about various policies and procedures.

The safety and protection of patients’ healthcare information require privacy, security, and confidentiality. Healthcare record confidentiality, security, and protection are often used interchangeably. It refers to the instruments or actions used to keep patient information private.

Therefore, by limiting access to the patient’s medical information, the confidentiality of the patient’s medical records is enhanced. Nurses can use a variety of social media channels at their leisure. However, there are some limitations, and nurses must be familiar with the most recent HIPAA guidelines and protocols regarding social media use. Nurses should not use their employer’s computers or post any information about a patient they are caring for on social media during working hours (HITC Staff, 2017). Nurses should also avoid using social media to contact current or former patients. Nurses should also familiarize themselves with and sign their employer’s social media policy and share important educational content with others.

Staff Update

All members of this facility’s personnel need to have current and up-to-date information on patient data security, especially in this digital age of social media. As a result, the current use of social media platforms has increased at an exponential rate, and nurses have been exposed to disciplinary proceedings such as license revocation and termination for breaking HIPPA’s statutory norms. Because they have interpersonal interactions between personnel and patients, social media use has proven vital to numerous healthcare companies. Nurses should be aware that posting protected health information on social media is unethical in this situation.

Furthermore, disclosing any information that could lead to the patient’s identification is unethical and violates HIPPA regulations (Peregrin, 2021). It is against the current policies to share photographs taken within a healthcare facility containing visible PHI or patients’ images.

In conclusion, social media use in health care institutions offers certain advantages and significant disadvantages linked with various uses of social media platforms by nurses, as seen by the recent terminations of nurses who broke HIPPA guidelines. In this scenario, it is critical to minimize any security, confidentiality, and privacy issues and nurses should be educated to handle sensitive patient information using revised social media policies and procedures.

References

Busl, K. M., Rubin, M. A., Tolchin, B. D., Larriviere, D., Epstein, L., Kirschen, M., & Taylor, L. (2021). Use of Social Media in Health Care—Opportunities, Challenges, and Ethical Considerations: A Position Statement of the American Academy of Neurology. Neurology, 97(12), 585-594.

HITC Staff. (2017). Infographic: The rise of medical data sharing and privacy  concerns. https://hitconsultant.net/2017/08/11/infographic-medical-data-sharing/

Kovac, M. (2021). HIPAA and Telehealth: Protecting Health Information in a Digital World. Journal of Intellectual Freedom and Privacy, 6(2), 6.

Peregrin, T. (2021). Managing HIPAA Compliance Includes Legal and Ethical Considerations. Journal of the Academy of Nutrition and Dietetics, 121(2), 327-329.

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